Susan Youngblood joined IBM in 1992 and has held HR leadership roles in multiple business units including software, technology development and manufacturing, services, and sales. She currently serves as Director of Human Resources for the Tivoli software division which includes 7,000 people worldwide. Tivoli has a major presence in the United States, and also has software labs in Malaysia, Poland, China and the U.K. Youngblood has experience in varied HR specializations, such as employee/industrial relations, talent management, workforce planning, executive development and diversity. Susan Youngblood received her undergraduate degree in psychology from Vassar College and her master's degree in Industrial and Labor Relations from Cornell University.
I think as you think about yourself, when you're listening to a message, you're always thinking about...your filter is on to get what you want out of that message and what's relevant to you. So you and I could listen to the exact same thing and pull very different aha! moments out of that same pres...(Full transcript available to logged in subscribers.).
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