Norb Mayrhofer is the Vice President of Procter & Gamble Professional. He began his career at P&G after graduation from college. His first role in the company was as a sales representative selling bar soap to supermarkets. Over the past 29 years of his career at P&G, he has had 18 different jobs in every P&G division with the exception of healthcare.
Norb Mayrhofer received his undergraduate degree in business from Geneseo State. He and his wife have five children.
When you are selling, you come to the close, you try to get the order, and the customer says, No, I am not going to do that. What we teach our folks is is that when a customer says no, that's when the selling begins. What you do then we go through a model. We call it the handling objections model...(Full transcript available to logged in subscribers.).
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Norb Mayrhofer States The Narrower Definition One Makes For A Target Customer, The More Helpful
Norb Mayrhofer States Importance of Finding Out If Anyone In Industry Is Targeting Customer Well And Learning From Them
Norb Mayrhofer Discusses Difference Between Controlling Costs and Optimizing Resources
