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Randy Smith

Randy Smith States Initial Surprise At High Turnover In Hospitality Industry

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
2 min. 2 sec.
11/6/2006

Randy Smith

Randy Smith Discusses Evolution of Idea To Create Market Share Report For Hotel Industry

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
2 min. 5 sec.
11/6/2006

Randy Smith

Randy Smith Discusses Starting His Business, Smith Travel Research

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
3 min. 8 sec.
11/6/2006

Randy Smith

Randy Smith Discusses Initial Purchase of Computers To Facilitate Data Processing

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
1 min. 6 sec.
11/6/2006

Randy Smith

Randy Smith Shares Thoughts on Timing and The Creation of the STAR Report

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
2 min. 36 sec.
11/6/2006

Randy Smith

Randy Smith Shares Thoughts on Mistakes and Discusses Creation of Competitive Sets Within The STAR Report

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
2 min. 31 sec.
11/6/2006

Randy Smith

Randy Smith Shares Examples of Challenges On Handling And Maintaining Hotel Data

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
2 min. 1 sec.
11/6/2006

Randy Smith

Randy Smith States Importance of Listening To Customers

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
0 min. 24 sec.
11/6/2006

Randy Smith

Randy Smith States While STR Doesn't Have Direct Competition, They Still Need To Pay Attention To Customer Needs

Randy Smith - Lecture - Smith Travel Research (STR)
Randy Smith
1 min. 26 sec.
11/6/2006

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