In 2004, Mark Broadhurst joined Eat'n Park Hospitality Group as director of concept development to design, develop, and open an exciting new restaurant concept for the company. Today, he oversees all new concept development and is involved in new initiatives and concept evolution across all Eat'n Park Hospitality Group brands.
Prior to that role, Mark served as director of operations for Kahunaville, an award-winning casual-themed restaurant, nightclub, and bar concept with nine locations throughout North America and two in Southeast Asia. There he was responsible for developing the chain's bar and beverage menu and program, which Cheers magazine recognized as being the Best Beverage Program in the chain restaurant industry in 2001.
Mark Broadhurst graduated from the Cornell University School of Hotel Administration. After Cornell, Mark attended Le Cordon Bleu in Paris, France.
I think you make a good point because I have always sort of thought and learned from others that the hospitality business, especially, the most important people are the people closest to the guests. I think a lot of organizations, and it is frustrating to me when I talk to people, talk about the se...(Full transcript available to logged in subscribers.).
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