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Bill Trenchard Shares Background on Company, LiveOps

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Total Case Duration :

  • Date Added : 9/4/2004
  • Clip Duration : 2 min. 11 sec.

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Bill Trenchard

  • CEO and Founder, LiveOps
  • male
  • Caucasian
  • 1976 (Age: 48 years old)
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • Video 1 of 13 in this Case
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Biography

Bill Trenchard is currently the CEO of LiveOps, a teleservices company. Prior to LiveOps, Bill was the founder and CEO of Callcast, a call routing technology and outsourced teleservices firm that merged with LiveOps in 2003. Prior to Callcast, Bill was a managing director at idealab! where he served portfolio companies in capacities ranging from a board member to interim CEO. Bill was also the founder and CEO of Jump Networks, Inc., which was acquired by Microsoft in April 1999.

Bill Trenchard has a Bachelor of Arts degree in Science Technology Studies from Cornell University.

I will tell you a little bit about what I do today. I run a company. It is one of the nation's largest call center outsourcers. We are in the top 25 of all call center outsourcers. The call center market is, as you may know, has gone through a lot of change recently where people are outsourcing ...(Full transcript available to logged in subscribers.).

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Bill Trenchard videos

Video 1 of 13 Bill Trenchard Shares Background on Company, LiveOps
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 11 sec.
Video 2 of 13 Bill Trenchard Provides Example of How LiveOps Teleservices Works
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 4 min. 45 sec.
Video 3 of 13 Bill Trenchard States Competitive Advantage of LiveOps Comes From Being Able to Take More Calls and Stronger Labor Pool
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 23 sec.
Video 4 of 13 Bill Trenchard Shares Academic and Professional Background and Start as Entrepreneur
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 4 min. 16 sec.
Video 5 of 13 Bill Trenchard Discusses Creation of Jump and Sale of Company to Microsoft
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 5 min. 46 sec.
Video 6 of 13 Bill Trenchard Discusses Creation of New Company GigWorks and Importance of Quickly Getting Over Bad Ideas
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 37 sec.
Video 7 of 13 Bill Trenchard Discusses Challenges of Running a Large Company and Finding a Coach
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 5 min. 16 sec.
Video 8 of 13 Bill Trenchard Shares Thoughts on Management and Leadership
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 8 sec.
Video 9 of 13 Bill Trenchard States Decision To Be In A Large Company Was To Have Broader Social Impact
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 40 sec.
Video 10 of 13 Bill Trenchard Discusses Differences Between Creating and Growing Companies and Importance of Asking for Help
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 30 sec.
Video 11 of 13 Bill Trenchard Discusses Educational Background
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 0 min. 40 sec.
Video 12 of 13 Bill Trenchard Discusses Competing With Low Cost Labor in India
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 0 sec.
Video 13 of 13 Bill Trenchard Discusses Funding His First Businesses
  • Bill Trenchard - Lecture - LiveOps and Thoughts on Entrepreneurship
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 38 sec.