Bill Trenchard is currently the CEO of LiveOps, a teleservices company. Prior to LiveOps, Bill was the founder and CEO of Callcast, a call routing technology and outsourced teleservices firm that merged with LiveOps in 2003. Prior to Callcast, Bill was a managing director at idealab! where he served portfolio companies in capacities ranging from a board member to interim CEO. Bill was also the founder and CEO of Jump Networks, Inc., which was acquired by Microsoft in April 1999.
Bill Trenchard has a Bachelor of Arts degree in Science Technology Studies from Cornell University.
We can't offer prices--even with our home agents, which cost us less, we can't compete directly with the prices in India. If we did, we wouldn't be able to make enough money. In India you can hire a call center agent for somewhere in the order of $300 to $400 a month full time. It is very hard to...(Full transcript available to logged in subscribers.).
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