Felix Laboy is co-founder, President and CEO of E-site Marketing which is an Internet marketing company that specializes in the hospitality industry.
Laboy has held executive positions at several leading hotel companies including The Ritz-Carlton Hotel Company, L.L.C., Westin Hotels and Resorts, and The Four Seasons Hotels & Resorts as well as The Puerto Rico Convention Bureau.
Felix Laboy is a graduate of the School of Hotel Administration at Cornell University.
I think what we've done well is we've focused on the quality, I think another element is the customer service part of what we do. So if we need to you know, certain examples, we would get a... I remember this in particular. We got a call on Labor Day Friday at 5 o'clock and most companies are shut...(Full transcript available to logged in subscribers.).
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Felix Laboy Discusses Academic Background And Decision To Attend Cornell's Hotel School
Felix Laboy States Company Focuses on Customer Satisfaction, Employee Satisfaction and The Need To Make Money
Felix Laboy Discusses Items That He Could Do Better - Like Self-Promotion And Being Faster To Market
Felix Laboy States Importance of Doing What You Love And Personal Satisfaction From Being An Entrepreneur
