Jeff Broadhurst is the President and CEO of Eat'n Park.
Jeff Broadhurst joined Eat'n Park Hospitality Group as Director of Business Development for Parkhurst Dining Services in 1996, following a 5 year career with Federated Investors in their Chicago and Kentucky markets. In 2002, he was promoted to President of Parkhurst Dining Services, and in 2006, took over the responsibilities of President of Eat'n Park Restaurants. In 2008, Jeff became President and CEO of Eat'n Park Hospitality Group.
Jeff received his undergraduate degree at the Cornell University Hotel and Restaurant School in 1991 and a Masters in Business Administration from the University of Pittsburgh Katz School of Business in 1992.
Number one, quality service. And, the way we track is overall satisfaction which we've got three parameters: time to receive an order, attentiveness of server, and taste of food. That ultimately drives our guest satisfaction. In our case, we're looking at overall satisfaction. We track it daily...(Full transcript available to logged in subscribers.).
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